Patient's Rights
Rights
- Receive necessary care, regardless of your race, gender, language, origin, or source of payment.
- Be respected for your cultural, spiritual, and personal values, dignity, beliefs, and preferences.
- Privacy during care, examination, treatment, and conversations with your physician and other health care providers.
- Be addressed by name and informed about the names of the doctors, nurses, and other health care team members involved in your care.
- Complete information regarding diagnosis, condition, medication, risk of each treatment, outcomes, and necessary care to be taken after discharge from the hospital.
- Be involved in the decisions that affect your care, services, or treatment.
- Have your doubts clarified before signing general consent forms and consent forms for surgery, anaesthesia, and high-risk procedures.
- Be informed about pain and pain relief measures. Refuse treatment, seek a different doctor, or seek a second opinion.
- Protection from physical and emotional abuse and neglect.
- Receive a thorough explanation of your transfer to another facility and the choices available.
- Say "yes" or "no" to experimental therapies and be informed when a clinician considers you for a medical research project.
- Inform any of our hospital staff of your issues, complaints, or grievances, or contact Customer Care. The confidentiality of your medical records and any other information you supply. Cases requiring a second view, the law, or insurance would be exceptions.
- Obtain access to your medical records.
- Understand the hospital's norms and regulations.
- Understand the expected cost of your therapy and have your bill explained.
- Information and access in the event of an emergency.
Responsibilities
- Providing accurate information on your habits, health, previous illness, hospitalisation, allergies, and current and past drug use.
- Read all medical forms and consent forms thoroughly and ask for explanations before signing them.
- Adhering to your doctor's treatment plan and accepting the consequences if you don't.
- Inform us of any concerns or changes in your condition or symptoms, including discomfort.
- Providing accurate information on your habits, health, previous illnesses, hospitalisations, allergies, and current and historical drug use.
- Carefully read all medical forms and consent forms and ask for explanations before signing them.
- Following your doctor's treatment plan and understanding that you must take the consequences if you reject.
- Notifying us of any concerns or changes in your condition or symptoms, including discomfort.
- Actively participating in your treatment and pain management plan, as well as informing your doctors and nurses on the effectiveness of your treatment.
- Accepting financial obligations and paying payments on time.
- Obeying our policies regarding smoking, noise, visiting hours, visitor count, and other rules and regulations.
- Taking care of your goods and things, as well as reporting any misconduct.
- Attending your regular visits and informing us in advance if you are unable to do so.
- Reporting any problems, complaints, or concerns about your care.
- Respecting all healthcare personnel.
- Not requesting a fraudulent certificate or engaging in illegal practices.